Payment Policy

Effective Date: January 7, 2025

At Energizesuri, we value the security and convenience of our customers when making payments for purchases. This Payment Policy outlines the methods we accept and the terms related to processing payments for your orders.

Accepted Payment Methods

We accept the following payment methods for all transactions on energizesuri.com:

  • Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Debit cards with the Visa or MasterCard logo are also accepted.
  • PayPal: For added convenience, we accept PayPal as a secure payment method. If you choose PayPal, you will be redirected to their platform to complete your purchase.
  • Apple Pay & Google Pay: These mobile payment options are available for easier transactions on supported devices.
  • Gift Cards: We accept certain store-specific gift cards. Please check during checkout if your gift card is applicable.

Payment Authorization

When you make a purchase on energizesuri.com, your payment will be authorized at the time of purchase. If you choose to pay via credit or debit card, we will place a hold on the funds until your order is processed. Payment will be fully processed once your order is confirmed and shipped.

Order Confirmation

After your payment is successfully processed, you will receive an Order Confirmation email with the details of your purchase. This will include the items you ordered, the total cost, and your expected shipping information. Please ensure your email address is correct so you can receive these confirmations and updates.

Billing Information

To process your payment, you must provide accurate billing information, including your name, address, and payment details. If your billing address differs from your shipping address, make sure both are entered correctly to avoid any delays in processing or shipping your order.

Security and Privacy

We take your security seriously. All payment transactions are processed through secure payment gateways, using encryption technology to protect your personal and financial information. We do not store your credit card information on our site.

Payment Processing Time

Payment processing typically occurs instantly or within a few minutes after you complete your order. However, depending on the payment method, there could be slight delays. If there are any issues with your payment, we will notify you promptly and offer alternative solutions.

Failed or Declined Payments

If your payment is declined, we will notify you immediately. Common reasons for payment failure include insufficient funds, incorrect card details, or issues with the payment provider. Please double-check your payment information or try using another payment method. If issues persist, contact your bank or payment provider.

Sales Tax

Sales tax is applicable to orders placed within certain states. The applicable tax rate will be calculated and included in the total price at checkout based on your shipping address. For more information, please refer to your local state regulations regarding sales tax.

Refunds

In the event that you are eligible for a refund (e.g., due to returns or order cancellations), the refund will be issued to the original payment method. Please refer to our Refund and Returns Policy for more details on the process.

For any questions about payment methods, billing, or refunds, please contact us at info@energizesuri.com or call (727) 847-6286.