Shipment Policy

Effective Date: January 7, 2025

At Energizesuri, we aim to provide fast and reliable shipping for all of our customers. Our Shipment Policy outlines the methods, processing times, and costs associated with delivering your orders.

Shipping Methods

We offer several shipping methods to suit your needs. During checkout, you can choose from the following options:

  • Standard Shipping: Delivered within 5-7 business days. This is the most economical option for non-urgent deliveries.
  • Expedited Shipping: Delivered within 2-3 business days. Ideal for quicker delivery at an additional cost.
  • Next-Day Delivery: Available for urgent orders that need to be delivered the following day. Only available in certain areas, and additional fees apply.

Shipping Costs

Shipping costs are calculated based on the delivery method selected, the size of the items, and the destination address. The shipping fee will be displayed during checkout, so you will always know the total cost before completing your purchase.

Free Shipping: We offer free standard shipping on all orders over $50 within the continental United States.

Processing Time

Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays). Once your order has been processed, you will receive a shipping confirmation email with tracking details so you can follow the status of your shipment.

Please note that processing times may be longer during peak shopping seasons (e.g., holidays) or in the event of unforeseen delays.

International Shipping

At this time, we currently offer shipping within the United States only. We are considering expanding to international shipping in the future. Please stay tuned for updates.

Address Accuracy

Please ensure that the shipping address you provide is correct and complete. We are not responsible for delays or misdeliveries due to incorrect or incomplete addresses. If an order is returned due to an incorrect address, additional shipping fees may apply to reship the package.

Shipping Delays

While we make every effort to ensure timely delivery, shipping times may vary based on factors outside our control, such as weather conditions, postal service delays, or other unexpected disruptions. If your order is delayed, we will notify you as soon as possible.

If you experience a shipping delay, please feel free to contact our customer support team at info@energizesuri.com. We will be happy to assist you.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor your shipment’s progress directly on the carrier’s website. We use reliable carriers like USPS, UPS, and FedEx to ensure safe and timely deliveries.

Lost or Damaged Packages

In the event that your package is lost or damaged during transit, please contact us immediately at info@energizesuri.com. We will work with the carrier to resolve the issue and ensure your order is replaced or refunded, depending on the situation.

Restricted Shipping Locations

At this time, we do not ship to PO Boxes or military addresses (APO/FPO addresses). If you live in a restricted location, please provide an alternative physical address for shipping.

Returns and Exchanges

If you wish to return or exchange an item, please refer to our Refund and Returns Policy. Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part.

Contact Us

If you have any questions or concerns regarding shipping, please don’t hesitate to contact our customer service team: